Frequently Asked Questions
What is American Design Masters?
American Design Masters is a digital branding company that has years of experience, over 100 In-house
production unit and 5000+ satisfied clients around the globe. Our years of experience,
utmost dedication, and hard work have led us to become one of the top design companies in
the United States.
How Do I Place An Order?
You can start by selecting one of the packages or ask for a quote separately. Our
Customer Support agent will get in touch with you once you have chosen a package or
requested a Quote.
What If I Don't Like Any Of The Initial Design Concepts?
If you don’t like any of the initial design concepts you can either request a revision or
ask for a refund. Read our Terms & Conditions for further details.
Can I Discuss My Design/Project with American Design Masters’s Staff?
We encourage customers to talk to us. We love our customers who push us with their ideas
that they have, that’s why we also require a design brief from our customer. However, if you
don’t have anything specific in mind regarding your Design/Project, then our qualified
Project Managers/Designers can take care of the projects ourselves.
Will There Be a Dedicated Person Handling My Project?
Yes! There will always be a dedicated account manager handling your project completely.
You can also be in coordination with the dedicated account manager to discuss your project.
What Is The Difference Between Revision And Redraw?
Redraw is designing a whole new logo from scratch, Whereas Revisions are improving the
existing logo concepts with respect to their color, size, font, etc.
How Do I Receive The Final Files of My Project?
Your final files will be delivered to you via ‘My Account’ area on our website.
